Loading...
Back to top
Use Case

AI-guided sewer & drain work with proof built into every job

CoSkip helps sewer, drain, jetting, inspection, and service teams guide field workflows, capture photos, video snapshots, notes, timestamps, exceptions, approvals, and create customer-ready proof packets.

Sewer and drain jobs move fast. CoSkip keeps the workflow, evidence, customer context, and close-out record connected from the first inspection to the final report.

  • Voice guidance
  • Camera inspection proof
  • Before/after evidence
  • Customer approvals
  • Close-out reporting
  • Supervisor-ready packets
Why now

Sewer & drain teams lose time when proof is scattered after the visit

The work may be done correctly in the field, but the record is often reconstructed later from camera footage, phone photos, handwritten notes, invoices, dispatcher messages, and customer conversations. That creates callback friction, billing disputes, warranty gaps, and supervisor follow-up.

Sewer and drain technician documenting field evidence during a service call with proof capture context.

Camera footage without job context

Drain video and snapshots are less useful when they are not tied to the exact issue, distance marker, or recommended action.

Before/after proof gaps

Jetting, clearing, repairs, and cleanup need timestamped evidence customers can trust.

Callback and repeat-visit friction

Missing diagnostic steps or unclear notes can turn one visit into avoidable follow-up.

Customer approval ambiguity

Pricing, scope changes, excavation decisions, and repair recommendations need clear approval records.

Dispatch and supervisor review burden

Managers should not chase photos, texts, and tech notes after the truck leaves.

Warranty, property, and municipal documentation

Certain jobs need clean records for owners, property managers, municipalities, warranty reviewers, and insurance contexts.

What changes

Voice → Guidance → Proof for sewer and drain workflows

CoSkip keeps guidance, evidence, approvals, and close-out reporting connected while the work is happening. Proof belongs at the step where it happened.

01

Guide the job

Prompt technicians through inspection, diagnosis, evidence capture, customer communication, service action, and close-out.

02

Capture proof in context

Photos, video snapshots, distance markers, notes, timestamps, exceptions, approvals, and signoff attach to the exact workflow step.

03

Generate the packet

The completed job becomes a customer-ready, supervisor-ready, export-ready proof packet.

Diagram showing CoSkip sewer and drain guidance becoming camera inspection evidence, issue proof, close-out packet, review, and operational insight.
Guidance to Proof Loop: every step can carry the proof, note, approval, or exception it needs.
Workflow starting points

Start with one sewer or drain workflow that is painful, repeatable, and measurable

Sewer camera inspection workflow showing a technician capturing pipe inspection evidence.

Camera inspection / line diagnostic

Pain: Video, photos, distance markers, and observations are hard to organize after the job.

CoSkip value: Guide inspection steps and attach snapshots, notes, and recommendations to the exact issue.

Camera snapshotDistance markerIssue noteTimestamp
Discuss camera inspection pilot →
Main sewer line clearing workflow with drain cleaning equipment and documented service progress.

Blockage clearing / drain service

Pain: Root cause, access point, service method, and result proof are often scattered.

CoSkip value: Prompt the technician through line check, blockage documentation, service action, and confirmation proof.

Before photoBlockage noteMethod usedAfter photo
Check workflow readiness →
Hydro jetting proof workflow showing high-pressure line cleaning and before-after evidence.

Hydro-jetting close-out

Pain: Customers and managers need proof of what was serviced and what changed.

CoSkip value: Capture before/after evidence, jetting details, notes, safety checks, and customer approval.

Line conditionJetting noteAfter evidenceSignoff
Calculate ROI →
Root intrusion and pipe damage evidence captured during a sewer line inspection.

Sewer lateral repair / excavation support

Pain: Repairs can involve scope changes, customer approvals, site photos, and compliance-sensitive records.

CoSkip value: Structure the workflow from discovery through repair documentation and final verification.

Site photoIssue locationApprovalCompletion photo
View sample packet →
Emergency sewer backup response with field evidence and proof capture.

Emergency backup response

Pain: High-stress calls create incomplete records, unclear exceptions, and customer friction.

CoSkip value: Guide the sequence and capture what happened, what was done, and what still needs follow-up.

Arrival conditionAffected areaService actionFollow-up
Discuss pilot →
Technician reviewing sewer inspection evidence and customer recommendation after service.

Commercial / property maintenance

Pain: Multi-site and recurring service needs consistent documentation across locations and technicians.

CoSkip value: Standardize checklist execution, asset/location proof, issue logging, and supervisor review.

Location photoLine IDChecklist statusReport
Compare facilities workflows →
Workflow cockpit

A guided sewer & drain workflow your technicians can actually use

The goal is not another checklist. The goal is guided work that produces a better record.

Job #SD-2048

Building C / North Cleanout

  • Workflow Camera Inspection + Jetting Follow-Up
  • Technician Jordan M.
  • Status In Progress
  1. Confirm site access
  2. Capture cleanout/location photo
  3. Run camera inspection
  4. Mark blockage/defect
  5. Capture required proof
  6. Record service action
  7. Confirm result
  8. Customer signoff
Live proof packet
Photos4
Video snapshots2
Notes5
Exceptions1
Customer approvalPending
Export statusReady when complete
CoSkip sewer and drain workflow cockpit showing inspection stages, camera evidence, issue tracking, and close-out readiness.
Proof packet

Turn every sewer & drain job into a customer-ready proof packet

CoSkip organizes the record as the work happens so supervisors, customers, property managers, warranty reviewers, and office teams can see what was inspected, what was found, what was done, and what needs follow-up.

Job summarySite and access detailsInspection timelineCamera snapshotsDistance markersBefore/after photosBlockage or defect notesService actionsCustomer approvalsTechnician signoffPDF / CSV / share link
Who benefits

Built for the people who need the record to be right

Technician

Less after-the-job paperwork and clearer next steps.

Dispatcher

Better visibility into job status, exceptions, and customer follow-up.

Service manager

Faster review without chasing photos, notes, and messages.

Owner / operator

Cleaner documentation for disputes, callbacks, and customer trust.

Property manager / customer

Clear proof of what was inspected, found, serviced, and recommended.

Warranty / compliance reviewer

Step-level evidence, timestamps, signoff, and export-ready records.

Pilot outcomes

Measure the pilot where sewer & drain work actually creates friction

Outcomes should be directional and pilot-specific. Results depend on workflow scope, adoption, devices, job mix, and review process.

01

Close-out time

Time spent assembling notes, photos, approvals, and reports.

02

Callback friction

Repeat visits or follow-up caused by missing documentation.

03

Proof completeness

Required photos, snapshots, notes, and approvals captured per workflow.

04

Supervisor review speed

Time from job complete to review-ready packet.

05

Customer approval clarity

Evidence of scope changes, recommendations, and signoff.

06

Dispatch visibility

Clearer job status and exception context.

Exports and systems

Start with proof packets. Connect systems as the pilot matures.

A sewer and drain pilot can begin with structured proof packets and exports. As the workflow matures, CoSkip can support integration planning for field service systems, work orders, CRM, billing, document storage, and reporting paths.

FSM / work ordersCRM / customer recordsBilling supportCloud storageAPI / webhook planningPDF / CSV / shareable reports
Sewer and drain review path visual showing field capture, supervisor review, customer-ready proof packet, and system export.
Trust and field data

Private-first by design for sensitive field records

Field records can include customer addresses, property photos, notes, approvals, and workflow context. CoSkip pilots can be scoped around privacy, retention, access, exports, and review paths from the beginning.

On-device by defaultZero-retention optionSSO / SAMLMDM-readyRole-based reviewExport controlsAudit trailCustomer data stays yours
View Security & Trust
Pilot fit

A strong Sewer & Drain pilot starts with one workflow

Sewer and drain pilot workflow visual showing one repeatable workflow moving from inspection to evidence review and close-out.

Strong fit

  • 10-250 technicians or one focused field team
  • Repeatable inspection, jetting, blockage, or close-out workflow
  • 3-5 sample procedures, forms, or close-out examples
  • Clear proof requirements
  • A field lead or service manager willing to review outputs
  • A measurable pain: close-out time, callbacks, disputes, missing proof, or review friction

Not ready yet

  • No documented workflow
  • No repeatable proof requirements
  • No owner for pilot review
  • No baseline metric
  • Security or integration owner unknown
Operations review

Dispatch and supervisors see what is ready for review

CoSkip can help teams understand which jobs are complete, which packets are ready, and which exceptions still need follow-up.

Sewer and drain callback documentation workflow with camera evidence and close-out proof.
FAQ

Sewer & drain use-case questions

What sewer and drain workflows are best for a CoSkip pilot?

Camera inspections, hydro-jetting close-outs, blockage clearing, sewer lateral repair documentation, emergency backup response, and recurring commercial/property maintenance are strong candidates when the workflow is repeatable and proof matters.

Do we need camera-feed integration before starting?

No. A pilot can start by capturing structured photos, snapshots, notes, timestamps, and close-out records. Camera/video integration can be scoped later depending on equipment, workflow, and technical requirements.

Can CoSkip help with before/after proof?

Yes. CoSkip can prompt technicians to capture required before/after evidence and attach it to the correct workflow step so the record is easier to review.

Does CoSkip replace our field service management system?

No. CoSkip is designed to guide the work and generate proof packets. It can start with exports and pilot-scoped integration planning, then connect to systems of record as the workflow matures.

How does CoSkip help with customer approvals?

CoSkip can capture approval-related notes, timestamps, customer signoff, and supporting evidence so scope changes and recommendations are easier to document.

Is this only for large sewer and drain companies?

No. CoSkip can be piloted by a focused team if there is one repeatable workflow, a clear field lead, and a measurable documentation or proof problem.

What kind of proof can be included in the packet?

Photos, video snapshots, distance markers, notes, issue classifications, service actions, parts/materials, exceptions, timestamps, approvals, and signoff can all be represented depending on pilot scope.

Ready when you are

Ready to pilot CoSkip on one sewer & drain workflow?

Start with one workflow, a few sample procedures, and a practical success metric. CoSkip will help you turn field guidance into proof your team can review, share, and trust.

Sewer and drain technician completing a proof-ready close-out after a guided field workflow.

Apply to Become a Pilot Partner

Tell us a bit about your team. We'll follow up with next steps.

Join the Waitlist

Get launch updates and early access invites.