Field workflow data
CoSkip may process work-related inputs such as checklists, inspection notes, proof photos/videos, timestamps, signatures, and spoken commands when submitted or enabled by the customer.
Privacy & Trust
Privacy Policy
How CoSkip handles field workflow, website, pilot, and product data
Effective date: October 16, 2025
Privacy Policy last updated: October 15, 2025
Page design updated: July 8, 2026
Your work is yours. CoSkip is designed to help field teams guide work, capture proof, and close out jobs while keeping sensitive field data private through practical controls such as on-device processing where supported, optional zero-retention settings, scoped subprocessors, and customer-controlled configurations.
This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you may have depending on your location, relationship with CoSkip, customer configuration, and applicable law.
- On-device processing where supported
- Zero-retention options
- Customer-controlled configurations
- DPA available
- Subprocessor registry
- Cookie preferences
- Do Not Sell/Share choices
- No model training without permission
Privacy at a glance
A practical review path for field-service AI privacy
This summary is provided for convenience. The full Privacy Policy below controls.
On-device where supported
Some voice guidance, recognition, and field processing may run on device or at the edge where supported to reduce unnecessary data movement.
Zero-retention options
Admins may enable settings that avoid storing transient audio or images after processing completes where those options are available.
Customer-controlled use
For business customers, CoSkip generally acts as a processor/service provider and follows the customer’s instructions and configuration.
Service providers
CoSkip may use service providers for hosting, security, email, analytics, error monitoring, support, and internal operations, subject to contractual safeguards.
Privacy choices
Depending on your location and relationship with CoSkip, you may have rights to access, correct, delete, port, object, restrict, withdraw consent, or opt out of certain uses.
Cookies and signals
CoSkip uses necessary cookies and optional analytics/marketing tools where enabled or consented to. Cookie preferences are available from the site footer and banner.
AI/model processing
CoSkip does not use customer content for model training or human review without permission, and uses vetted providers under contractual terms where cloud models are required.
Document status
Privacy Policy review details
Use this status card to confirm the policy version dates, legal entity, and related privacy-review resources.
- Document
- Privacy Policy
- Effective date
- October 16, 2025
- Privacy Policy last updated
- October 15, 2025
- Page design updated
- July 8, 2026
- Legal entity
- CoSkip, Inc., a Delaware corporation
- Brand
- CoSkip
- Enterprise processing terms
- Data Processing Addendum
- Subprocessor registry
- Subprocessors
- Privacy choices
- Do Not Sell/Share
- Cookie preferences
Field data flow
How data moves through CoSkip
CoSkip is built around guided field workflows. Depending on the customer’s configuration, data may move from a technician’s device, through CoSkip services, to customer admins, connected systems, support workflows, or scoped service providers. Not every customer uses every feature, and not every data category is processed in every workflow.
This workflow summary is illustrative. Actual processing depends on enabled features, customer configuration, user permissions, and applicable agreements.
- 01Technician or manager input
Users may submit account details, job notes, checklists, proof photos/videos, timestamps, signatures, spoken commands, or feedback.
- 02Device and edge processing
Where supported, certain voice guidance or recognition features may run on device or at the edge to reduce unnecessary data movement.
- 03CoSkip services
CoSkip processes data to provide guided workflows, proof capture, security, support, analytics, reliability, and product operations.
- 04Customer review and configuration
Business customers may control users, workflows, retention settings, integrations, and admin access according to their configuration and agreement.
- 05Service providers and integrations
Scoped service providers and customer-configured integrations may support hosting, communication, diagnostics, analytics, storage, or connected work systems.
Full Privacy Policy
Legal policy text
The sections below preserve the Privacy Policy’s legal substance and improve navigation, readability, and review context.
1
Scope
This policy applies to personal information processed by CoSkip, Inc., a Delaware corporation (“CoSkip”, “we”, “us”, or “our”) through our websites (including coskip.com), any waitlist or pilot forms, and pre-release or pilot versions of the CoSkip mobile and headset apps (collectively, the “Services”).
Where we provide our Services to a business customer (your employer or contracting company), CoSkip generally acts as a processor/service provider and processes personal information on their instructions. In those cases, your employer’s privacy policy governs first, and CoSkip’s role is described in our data processing agreement with that customer.
For visitors and pilot users
CoSkip describes how it processes personal information through coskip.com, waitlist forms, pilot forms, and pre-release or pilot versions of CoSkip mobile and headset apps.
For business customers
Where CoSkip provides services to a business customer, CoSkip generally acts as a processor/service provider and processes personal information on that customer’s instructions. The customer’s privacy policy may govern first.
Legal entity
CoSkip, Inc., a Delaware corporation.
2
Information We Collect
Operational data depends on customer configuration, enabled features, permissions, and what users choose to submit.
2.1 Information You Provide
- Account & contact details (name, work email, phone, company, role) when you join the waitlist, request a pilot, or contact us.
- Operational inputs in pilot or app use, such as spoken commands, checklists, inspection notes, photos/videos for proof of work, timestamps, and signatures. Where enabled, these may be processed on-device by default.
- Feedback (support requests, survey responses, product feedback).
2.2 Information Automatically Collected
- Device & usage (app version, device model/OS, browser type, pages viewed, referring/exit pages, date/time). We use this to improve reliability and performance.
- Approximate location (from device or IP) for features like region settings, language, and service availability. Precise GPS is off by default and only used if you grant permission.
- Cookies and similar technologies on our website (see “Cookies” below).
2.3 Information From Third Parties
- Single Sign-On (SSO/SAML/OIDC) details from your organization’s identity provider.
- Integrations you connect (e.g., work order systems, ticketing, storage) per your admin’s configuration.
- Lead/referral data from partners or conference signups.
3
How We Use Information
Provide and improve the Services
Including voice guidance, optional AR overlays, and automated proof-of-work capture.
Operate pilots and early access
Including onboarding, product communications, and support.
Security and integrity
Including detecting abuse, debugging, auditing, and incident response.
Business operations
Such as analytics (in privacy-preserving form where possible), billing (for paid customers), and planning.
Marketing communications
Waitlist updates and pilot invitations with your consent where required. You can opt out at any time.
Legal compliance and enforcement
Compliance with legal obligations and enforcing our terms.
4
Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on the following legal bases:
| Legal basis | Examples |
|---|---|
| Performance of a contract | Delivering the Services, account access, and pilot operations. |
| Legitimate interests | Security, service improvement, abuse prevention, and relationship communications. |
| Consent | Certain marketing and cookies. |
| Legal obligations | Compliance, recordkeeping, and legal process. |
5
How We Share Information
We do not sell personal information and we do not share it for cross-context behavioral advertising.
6
Data Retention
Services and pilots
We retain personal information for as long as necessary to provide the Services and operate pilots.
Legal and agreement needs
We may retain information as needed to comply with legal obligations, resolve disputes, and enforce agreements.
Pilot data
In many cases, pilot data is retained for the pilot’s duration and then deleted or returned per customer instructions.
Zero-retention options
Where available, admins can enable zero-retention options for certain features, such as discarding server copies after on-device processing completes.
7
Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted transport, hardened infrastructure, access controls, and monitoring. No method of transmission or storage is 100% secure, but we continually improve our safeguards. If you believe your account has been compromised, contact us immediately.
Encrypted transport
Hardened infrastructure
Access controls
Monitoring
Administrative safeguards
Physical safeguards
Report a security issue: security@coskip.com
8
International Data Transfers
We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, and implement supplementary measures as appropriate.
9
Your Rights & Choices
Depending on your region, you may have rights to access, correct, delete, or port your personal information, object to or restrict processing, and withdraw consent. To exercise these rights, email us at privacy@coskip.com. If we process your information on behalf of a business customer, we will redirect your request to that customer.
AccessCorrectionDeletionPortabilityObjection / restrictionWithdraw consentMarketing opt-outCookie preferencesDo Not Sell/ShareAppeals/complaints where applicable
- Marketing opt-out: use the unsubscribe link in emails or contact us.
- Cookies: see “Cookies” below for preference controls.
- Do Not Track: we currently do not respond to DNT signals.
- Appeals/Complaints: EEA/UK users can contact their data protection authority; US residents may have appeal rights under state law.
10
Cookies & Similar Technologies
We use necessary cookies to operate our website and (with consent where required) analytics to understand site traffic in a privacy-respecting way. You can manage your preferences via the banner shown on first visit or through your browser settings.
11
AI & Model Processing
CoSkip uses AI and model processing controls in ways that depend on feature support, customer configuration, and available provider modes.
Device / edgeCoSkip controlsCloud model where required
On-device where supported
Where supported, voice guidance and recognition run on the device or at the edge to minimize data leaving the worksite.
Zero-retention options
Admins can enable settings that avoid storing transient audio or images after processing completes where available.
Vetted model providers
If certain features require cloud models, such as AR object recognition, CoSkip uses vetted providers under contractual data-protection terms and, where available, no-retention modes.
No model training without permission
CoSkip does not use your content for model training or human review without permission. Pilot feedback you submit may be used to improve the product.
12
Children’s Privacy
Our Services are intended for business use and not for children. We do not knowingly collect personal information from children under 13 (or the applicable age of consent in your region).
13
Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. If we make material changes, we will post a notice on this page and update the “Last updated” date above. Continued use of the Services after the changes take effect constitutes acceptance.
14
Contact Us
CoSkip, Inc.
Delaware corporation
New York, NY, USA
privacy@coskip.com · +1 (718) 208-4790
15
California Notice (CPRA/CCPA)
California residents have the right to know, access, correct, and delete certain personal information we collect, and to opt out of sales or sharing for cross-context behavioral advertising. CoSkip does not sell personal information or share it for cross-context behavioral advertising. You may designate an authorized agent to make requests on your behalf. To exercise rights, contact privacy@coskip.com.
Categories we may collect include identifiers (e.g., name, email), commercial information (pilot participation), internet activity (site/app usage), geolocation (approximate), and professional information (role/company). We use this information for the purposes described above and retain it as outlined in “Data Retention”.
Do Not Sell or Share My Personal Information (link available if required by your deployment).
15.1 CPRA Notice at Collection
| Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identifiers | Name, email, phone, company, role | Account, contact, pilot onboarding, security | Life of account/pilot + legal requirements |
| Internet/Usage | Device, browser, pages, app events | Reliability, performance, security | Rolling 12-24 months (aggregated thereafter) |
| Geolocation (approx.) | Region, country (no precise GPS by default) | Localization, availability, fraud prevention | As needed for stated purposes |
| Professional | Company, role, pilot participation | Pilot operations, support, product planning | Life of account/pilot + legal requirements |
| Audio/Visual (pilot/app) | Voice commands, proof photos/videos | Guidance, verification, compliance | Pilot term or per admin setting (supports zero-retention) |
We do not sell personal information or share it for cross-context behavioral advertising.
16
EEA/UK Contacts
Data Protection Officer: Not currently appointed; contact privacy@coskip.com.
Enterprise privacy review
For enterprise privacy review
Business customers reviewing CoSkip can use this Privacy Policy alongside CoSkip’s DPA, subprocessor registry, trust resources, accessibility statement, and privacy-choice controls.
Data Processing AddendumReview processing roles, instructions, safeguards, subprocessors, transfers, data subject assistance, and deletion terms.
SubprocessorsReview service providers that may support CoSkip services.
Security & TrustReview CoSkip’s security posture, product controls, and vendor-review resources.
Do Not Sell/ShareManage privacy choices related to sale, sharing, targeted advertising, GPC, and cookies.
AccessibilityLearn how CoSkip designs accessible digital experiences.
StatusCheck service availability and updates.
ContactAsk privacy, security, DPA, vendor-review, or procurement questions.
Privacy choices
Clear paths for rights, cookies, and opt-out requests
Depending on your region, relationship with CoSkip, and applicable law, you may use the Privacy Policy, cookie controls, Do Not Sell/Share page, and contact paths to manage available privacy choices.
Access
Correction
Deletion
Portability
Cookie Preferences
Do Not Sell/Share
Privacy-forward field guidance
Privacy-first field guidance for real-world teams
CoSkip helps field teams guide work, capture proof, and close out jobs with clearer records. Privacy, security, data minimization, and customer-controlled configurations are part of building field AI that teams can review before rollout.