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Accessibility

Accessibility at CoSkip

Last updated: July 7, 2026

Field work happens in real-world conditions: bright sun, dark mechanical rooms, noisy job sites, gloves, ladders, tablets, phones, and teams with different abilities. CoSkip designs its website and product experiences so more people can understand, navigate, and use them with confidence.

  • WCAG 2.2 AA goal
  • Keyboard navigation
  • Screen reader support
  • Reduced motion support
  • High-contrast design
  • Mobile-first field workflows
Our commitment

Our accessibility commitment

CoSkip is committed to providing an accessible digital experience for technicians, managers, customers, partners, and visitors, including people with disabilities. Our goal is to design and maintain digital experiences that align with Web Content Accessibility Guidelines WCAG 2.2 Level AA where applicable.

Accessibility is an ongoing effort. Some parts of CoSkip may be pre-release, pilot-stage, or dependent on third-party systems, customer configuration, device settings, browser behavior, or assistive technology combinations. When we find barriers, we work to address them in a practical and timely way.

Field conditions

Accessibility matters more in the field

For field teams, accessibility is not only about compliance. It is about whether the work can actually be completed when conditions are imperfect.

Clear guidance

Guided steps should be easy to read, hear, follow, and review while a technician is moving through the job.

Usable touch targets

Buttons, inputs, and workflow actions should be practical on phones and tablets, including field conditions where precision is harder.

Keyboard and assistive technology support

Core website experiences should support keyboard navigation, semantic structure, labels, and screen reader-friendly patterns.

Reduced motion and focus clarity

Motion should not get in the way of understanding. Focus states should make it clear where a user is on the page.

Readable proof and documentation

Photos, notes, exceptions, timestamps, and signoff details should be organized so managers and customers can review work clearly.

Mobile-first access

CoSkip experiences should be usable on the devices field teams actually carry.

Design and testing

What we design and test for

We combine automated checks with manual review because automated testing alone cannot confirm whether an experience is actually usable.

KeyboardNavigation and focus
ReaderLabels and structure
ContrastReadable states
MotionReduced animation

Semantic headings, landmarks, and page structure

Descriptive links and buttons

Text alternatives for meaningful images

Sufficient color contrast

Visible keyboard focus states

Full keyboard navigation for core website flows

Form labels, instructions, and error messages

Screen reader-friendly HTML patterns

Responsive layouts for mobile, tablet, and desktop

Browser zoom and text scaling support

Reduced motion support using prefers-reduced-motion

Avoidance of flashing or distracting animations

Clear target sizes and spacing for interactive controls

Accessible modal and dialog behavior where modals are used

Testing for cookie banner, navigation menus, pilot forms, waitlist forms, calculators, and CTA flows

Accessible proof packet UI Review-ready record
Step label

Clear status and review order

Photo proof

Alternative text and context

Notes

Readable exception details

Signoff

Visible completion state

Compatibility

Assistive technologies and environments

We aim to support modern browsers and common assistive technology combinations used across desktop and mobile environments. Support may vary by browser, operating system, device, assistive technology version, and customer configuration.

Browsers and devices

  • Chrome
  • Edge
  • Firefox
  • Safari
  • iOS Safari
  • Android Chrome
  • Desktop, tablet, and mobile layouts

Assistive technology and user settings

  • VoiceOver on macOS and iOS
  • TalkBack on Android
  • Keyboard-only navigation
  • Browser zoom and text resizing
  • High-contrast and increased contrast settings where supported
  • Reduced motion preferences
  • Screen reader-friendly labels and structure
Ongoing improvements

Known limitations and ongoing improvements

CoSkip is actively evolving. Some pilot-stage, prototype, embedded, or third-party experiences may not yet meet the same accessibility quality bar as our core website pages. We review new components, forms, navigation patterns, and product surfaces as they are introduced.

If you need an alternative format or a practical workaround while we investigate an issue, contact us and we will try to help.

We prioritize fixes based on

  • Severity of the barrier
  • Number of users affected
  • Whether the barrier blocks core access or completion
  • Availability of an immediate workaround
  • Product area maturity and release status
  • Customer or user feedback
Report a barrier

How to report an accessibility barrier

If you experience difficulty accessing CoSkip, notice an accessibility barrier, or need content in another format, please contact us.

We aim to acknowledge accessibility feedback within 5 business days.

Contact details

Location
Queens / New York City

When you contact us, please include:

  • The page URL or product area
  • What you were trying to do
  • What happened
  • Your browser, device, operating system, and assistive technology, if relevant
  • The format or support you need
Vendor review

Accessibility for vendor review

For customers evaluating CoSkip, accessibility is part of our broader trust, security, privacy, and product quality process. If your organization needs accessibility information for procurement or vendor review, contact us and include the relevant questionnaire or review requirements. Accessibility review materials may be provided where available.

Practical workflows

Accessible field guidance starts with practical workflows

CoSkip is building AI-guided field work for real job conditions. Start with one workflow, one team, and one clear path to better guidance, better proof, and better closeout.

Apply to Become a Pilot Partner

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